Frame Guarantee – ONE YEAR
Optiko will replace your frame with an identical frame against manufacturer defects for up to one year.*
* Frame purchases with additional discounts** will remain under the frame warranty for one year only.
** Additional discount means any further discount offered more than the current promotion authorized by head office accordingly.
Lens Guarantee – TWO YEARS
Optiko will replace your lenses with identical lenses subject to the following terms:
90 days from the date of purchase (one time only).
Progressive Adaptation Guarantee
30 days from the date of purchase.
7 days from the original date of purchase. All items must be returned in original condition before an exchange is made (exchange only). Our company reserves the right to offer an exchange if additional discount is combined with the current promotion.
Optiko will adjust and clean your eyeglasses at no charge as long as you own them.
No Refund Policy
All prescription lenses are classified as medical devices. Because these are tailor-made items by state-of-the-art technology, there are no refunds on prescription eyewear. No exceptions.
Accidental breakage and lost eyewear are not covered.